Knowledge Base

Welcome to the Self-Service Support Center of Content Charisma. A Knowledge Base helps customers self-serve, or find solutions to their problems and queries without having to ask for help from support agents.


Every piece of content is proofread before it’s delivered to you. Proofreading is different from editing. The areas of proofreading include:

  • Spelling and grammar
  • Proper nouns
  • Verb tenses
  • Structure of sentences
  • Formatting
  • Stylistic consistency
  • Idioms
  • Overall flow
  • Typographical errors
  • Punctuation errors