Knowledge Base

Welcome to the Self-Service Support Center of Content Charisma. A Knowledge Base helps customers self-serve, or find solutions to their problems and queries without having to ask for help from support agents.


Cancellation of an order after placing it successfully

When you have paid and placed an order, and subsequently want to change/alter/revise your order, you can only do so if your new specifications do not alter the price. You can make the alterations within 3 hours of placing your order.  So please read the instructions carefully in information icons (i) wherever they appear. If you wish to cancel the order, you can do so within 24 hours, and you will be charged a 50 percent kill fee.

You can change/alter/revise/cancel an order after placing it from your Content Charisma Workspace.